We are pleased to confirm that the outage preventing users from logging into the Drumkit sidebar and accessing functionality has been fully resolved.
All monitoring systems show Drumkit operating at full stability and capacity. No user data was compromised or lost during this event.
We kindly ask all users to refresh their browser or application and confirm that Drumkit is now fully accessible. You might need to login again.
Thank you again for your patience and understanding. We sincerely apologize for the disruption this caused to your workflow. Please don't hesitate to reach out if you experience any further issues at support@drumkit.ai.
Resolved
We are pleased to confirm that the outage preventing users from logging into the Drumkit sidebar and accessing functionality has been fully resolved.
All monitoring systems show Drumkit operating at full stability and capacity. No user data was compromised or lost during this event.
We kindly ask all users to refresh their browser or application and confirm that Drumkit is now fully accessible. You might need to login again.
Thank you again for your patience and understanding. We sincerely apologize for the disruption this caused to your workflow. Please don't hesitate to reach out if you experience any further issues at support@drumkit.ai.
Identified
We are currently experiencing a service disruption that is affecting the ability to log into and access Drumkit. Users are unable to log into the sidebar and access core Drumkit functionality.
We sincerely apologize for the impact on your workflow. Our engineering team is actively working to resolve this as quickly as possible.
What We Identified
Impact: Users are unable to log into the Drumkit sidebar and access any functionality.
Start Time: The issue began at approximately 1:30 ET
Root Cause: This issue is related to an upgrade behind the scenes. It's caused Drumkit to go down for everyone. We are actively working on resuming access.
Our Action Plan
Our engineering team is actively engaged and working to restore full access as quickly as possible. We are treating this with the highest priority.
We will provide updates as we have more information. Thank you for your patience as we resolve this issue.
